Office Administration with Reception Skills

OFFICE ADMINISTRATION WITH RECEPTION SKILLS 5M1997 NFQ LEVEL 5
PLSS Code 461568 | Course Fees: Free | Registration Charge: €50

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The aim of this course is to equip the learner with the knowledge, skill and competence required to carry out reception frontoffice related operations, whilst achieving excellence in customer service across a range of industries. Students will acquire a proficiency in modern office technologies, and a minimum typing speed of 35 words per minute, enabling them to carry out effective office administration.

Entry Requirements

In general you need to have a minimum of 5 passes at ordinary level in the Leaving Certificate or its equivalent. Applications are welcome from students with Leaving Certificate Vocational, Leaving Certificate Applied or FETAC Level 4 qualifications. Exceptions can be made where special circumstances apply on a case by case basis. The Leaving Certificate is not a requirement for mature students and appropriate experience can be considered as meeting the entry requirement for most courses.

We also welcome applications from mature students on all our courses.

What Will I Study?

Customer Service Level 5 (5N0972) QQI
Communications Level 5 (5N0690) QQI
Database Methods (5N0783) QQI
Personal Professional Development (5N2985) QQI
Text Production (5N1422) QQI
Information and Administration (5N1389) QQI
Reception and Frontline Office Skills (5N1407) QQI
Medical Terminology (5N2428) QQI
Word Processing (5N1358) QQI

What Qualifications Will I Get When I Finish The Course?

QQI Office Administration with Reception Skills 5M1997 NFQ Level 5

Career Opportunities and Progression

There are approximately forty Higher Education Institutions including Universities, Technological Universities and private colleges offering places on a range of courses to QQI full award certificate holders. QQI’s information page Going to higher education using my QQI Award provides answers to some of the more frequently asked questions.

Intending applicants are advised at all times to confirm linked awards, any additional module requirements, applications processes and scoring systems with the Admission Offices of the participating Higher Education Institutions or visit visit cao.ie.

Full awards can also be used for graduates' progression to Further Education level 6 courses - visit cao.ie for further information. Full awards can also be used for entry to UK, European and International universities, on a case-by-case basis. Full information can be found here.

Graduates go on to secure employment in administrative affairs within a range of service- related industries, including hotels, schools, hospitals and within the
retail sector. Suitably qualified students will have the opportunity to study business and office administration at Technological Universities, including TUD.

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Routes for this Course